Privacy Policy

At Rushcliffe CVS, we are committed to respecting and protecting your privacy and keeping your personal data safe.

Here you’ll find information about how we meet this important responsibility. We keep our privacy notice under regular review to make sure it is up to date and accurate.

For more information regarding Data Protection visit the Information Commissioner’s Office at  www.ico.org.uk

 

Why do we collect information from you?

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• You’ve made an enquiry or requested information from us
• You’re registered to use one of our services
• You’re a member or wish to become a member of RCVS
• You wish to attend, or have attended, an event
• You subscribe to our ebulletins
• You’ve applied for a job with us
• You wish to volunteer
• You’re representing your organisation
• You visit our website

 

Your data protection rights

Under data protection law, you have rights we need to make you aware of. The rights available to you depend on our reason for processing your information.

• Your right of access
  You have the right to ask us for copies of your personal information. This right always applies. There are some exemptions, which means you may not always receive all the information we process.
• Your right to rectification
  You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
• Your right to erasure
  You have the right to ask us to erase your personal information in certain circumstances.
• Your right to restriction of processing
  You have the right to ask us to restrict the processing of your information in certain circumstances.
• Your right to object to processing
  You have the right to object to processing if the reason we are processing your information is because the process is in our legitimate interests.
• Your right to data portability
  This only applies to information you have given us. You have the right to ask that we transfer the information you gave us from one organisation to another, or give it to you.

You’re not required to pay any charge for exercising your rights. We have one month to respond to you.

Please contact us at admin@rushcliffecvs.org.uk if you wish to make a request, or call us on 0115 969 9060.

 

Sharing your information

We will not share your information with any third parties for the purposes of direct marketing.

We use data processors who are third parties who provide elements of services for us. We have contracts in place with our data processors. This means they can’t do anything with your personal information unless we have instructed them to do it. They won’t share your information with any organisation apart from us. They will hold it securely and retain it for the period we instruct.

We may share appropriate data with authorised public bodies if required to do so – for statutory reasons or for the prevention, detection and investigation of crime.

 

What allows us to process your information?

At least one of the following lawful reasons has to apply for us to process your information.

• You have given positive consent
• It is required to comply with a contract
• There is a legal obligation
• It is needed in order to protect your vital interests e.g your health and safety
• It is needed to discharge a public task
• It is needed because of our legitimate interests as a business and as a charity

 

How long we keep your information

We review our retention periods for personal information on a regular basis.  We’ll hold it on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us

 

Links to other websites

Where we provide links to websites of other organisations, this privacy notice does not cover how that organisation processes personal information. We encourage you to read the privacy notices on the other websites you visit.

 

Your right to complain

We work to high standards when it comes to processing your personal information. If you have queries or concerns, please contact us at admin@rushcliffecvs.org.uk.

 

Volunteering privacy notice

This notice applies if you request to use our volunteering service.

We collect and use your information so we can provide you with a service and let you know about volunteering opportunities. The legal basis we rely on to do this s your consent.

• What we need – your name, your address, telephone number and email address.
• Why we need it – to provide you with volunteering opportunities.
• What we do with it – we only use your details to provide the service.
• How long we keep it – for 2 years.
• Your rights – we rely on your consent to process the personal data you give us. This means you can withdraw your consent or object to the processing of your personal data at any time. If you do that, we’ll update our records immediately to reflect your wishes.
• Do we use any data processors? – no.
• Access via Do-it – if you access our volunteering service through www.do-it.org, you can view their privacy statement here: https://do-it.org/about/privacypolicy.

 

Enquiries and Information privacy notice

This notice applies if you’ve made an enquiry or requested information from us.

When you contact us we collect information, including your personal data, so that we can respond. The legal basis we rely on to process your personal data is your consent.

• What we need and why we need it – we need enough information from you to answer your enquiry. If you call the helpline, we may need to take some personal information from you to provide you with a further service as required. If you contact us via email or post, we’ll need a return address for response.
• What we do with it – your details may be kept on file, together with the nature of your enquiry to ensure that we can respond to it.
• How long we keep it – until your enquiry has been dealt with.
• What are your rights? – we’re acting in our capacity to respond to your enquiry, so you have the right to object to our processing of your personal data.
• Do we use any data processors? – no

 

Membership Privacy Notice

This notice applies if you are a member or wish to become a member of Rushcliffe CVS.

When you apply for membership of Rushcliffe CVS, we collect information, including your personal data, so we can process your application. Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.

• What we need and why we need it – we collect details of the organisation you represent (if applicable), your name, your address, telephone number and email address. This information is required to process your application to become a member of RCVS.
• What we do with it – we use your details to:
  • process membership applications
  • maintain a Register of Members as required by the Companies Act
  • inform you of your right to vote at our Annual General Meeting and to provide you with associated documentation
  • provide you with information relevant to the sector you represent
• How long we keep it – for as long as you are a member of RCVS.
• Do we use any data processors? – no